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1. Introduction Cvahost is committed to protecting the privacy and security of personal data in compliance with the General Data Protection Regulation (GDPR). This policy outlines how we collect, process, store, and protect personal data of individuals residing in the European Economic Area (EEA).
2. Data Controller Cvahost operates as the Data Controller for the personal data we collect and process. Our contact details are:
- Company Name: Cvagroups Technologies Limited
- Address: Patna, Bihar – 800020
- Email: [email protected]
- Phone: +91 9471612109
3. Data We Collect We may collect and process the following categories of personal data:
- Name, email address, phone number, and billing information
- IP address, browser type, and device information
- Payment transaction details (processed securely via third-party payment providers)
- User account credentials and website usage data
4. Purpose of Data Processing We process personal data for the following purposes:
- To provide and manage our hosting services
- To process payments and manage accounts
- To improve our website and customer experience
- To send important service-related communications
- To comply with legal obligations
5. Legal Basis for Processing We rely on the following legal grounds for processing personal data:
- Performance of a contract (e.g., providing hosting services)
- Legitimate interests (e.g., improving services and fraud prevention)
- Compliance with legal obligations
- Consent (where required, such as marketing communications)
6. Data Retention We retain personal data for as long as necessary to fulfill the purposes outlined in this policy or as required by law. When data is no longer needed, we securely delete or anonymize it.
7. Data Sharing and Transfers We do not sell or rent personal data. However, we may share data with:
- Third-party service providers (e.g., payment processors, analytics tools)
- Legal authorities if required by law
- Partners assisting in delivering our services
If data is transferred outside the EEA, we ensure adequate safeguards are in place.
8. User Rights Under GDPR Individuals covered by GDPR have the following rights:
- Right to access, rectify, or erase their personal data
- Right to restrict or object to processing
- Right to data portability
- Right to withdraw consent at any time
- Right to lodge a complaint with a supervisory authority
To exercise your rights, contact us at [email protected].
9. Data Security We implement robust security measures, including encryption, access controls, and regular security audits to protect personal data from unauthorized access or breaches.
10. Cookies and Tracking Technologies We use cookies to improve user experience and analyze website usage. For more details, refer to our Cookie Policy.
11. Updates to This Policy We may update this policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page.
12. Contact Us For any questions regarding this GDPR Compliance Policy, contact us at:
- Email: [email protected]
- Phone: +91 9471612109