1. Introduction Cvahost is committed to providing transparent and fair billing practices to our customers. This Billing & Payment Policy outlines our procedures for invoicing, payments, refunds, and other related financial transactions.

2. Payment Methods We accept the following payment methods for our hosting services:

• Credit/Debit Cards (Visa, MasterCard, American Express, etc.)
• PayPal
• Bank Transfers
• UPI & Wallet Payments (if applicable)

All payments must be made in full before the service is activated or renewed. Cvahost reserves the right to modify the accepted payment methods at any time.

3. Billing Cycle

• All services are billed on a recurring basis, based on the chosen billing cycle (monthly, quarterly, semi-annually, annually, or biennially).
• Invoices are generated before the due date, and customers will be notified via email.
• It is the customer’s responsibility to ensure timely payment to avoid service suspension or termination.

4. Automatic Payments & Renewal

• Customers opting for automatic payment methods authorize Cvahost to charge their selected payment method automatically upon renewal.
• If auto-renewal is disabled, the customer must manually renew the service before expiration to prevent service disruption.

5. Late Payments & Suspension Policy

• Payments not received within the due date will result in a grace period of up to 7 days.
• After the grace period, services may be suspended until full payment is received.
• If payment is not received within 30 days of the due date, the account may be permanently terminated, and all data may be deleted.

6. Refund & Cancellation Policy

• Customers may request a refund within the money-back guarantee period (if applicable to their service plan).
• Refunds are only provided for first-time purchases and do not apply to renewals, domain registrations, or additional services.
• Refund requests must be submitted through our support system.
• Once a service is canceled, any remaining credits or balance are non-refundable.

7. Chargebacks & Disputes

• Initiating a chargeback or dispute without contacting Cvahost may lead to immediate account suspension.
• Customers should reach out to our billing support for dispute resolution before filing a chargeback.

8. Taxes

• Customers are responsible for any applicable taxes based on their region.
• Prices displayed on Cvahost may exclude taxes unless explicitly stated otherwise.

9. Changes to Billing Policy Cvahost reserves the right to update this Billing & Payment Policy at any time. Any changes will be communicated via email or website announcement.

10. Contact Information For billing inquiries, customers can contact us at:

• Email: [email protected]
• Phone: +91 9471612109
• Address: Cvagroups Technologies Limited, Patna, Bihar-800020