Last Updated: [03.03.2025]
Cvahost is committed to maintaining a safe, secure, and professional hosting environment for all users. This Abuse & Spam Policy outlines the prohibited activities and actions we take to prevent abuse and spam on our platform.
1. Prohibited Activities
To ensure compliance with global standards and maintain service quality, Cvahost strictly prohibits the following activities:
1.1 Spam & Unsolicited Communications
- Sending bulk, unsolicited emails (spam) that violate anti-spam laws such as CAN-SPAM, GDPR, or other applicable regulations.
- Using our servers or services to send marketing emails without explicit recipient consent.
- Hosting, promoting, or linking to services that distribute spam or operate illegal email lists.
1.2 Phishing & Fraudulent Activities
- Creating, distributing, or hosting phishing websites or emails designed to collect sensitive information fraudulently.
- Engaging in fraudulent transactions or payment scams.
1.3 Malicious Activities & Exploits
- Hosting or distributing malware, viruses, ransomware, or any software designed to harm others.
- Running any form of cyber-attacks, including DDoS attacks, port scanning, brute-force attacks, or hacking attempts.
1.4 Illegal & Harmful Content
- Hosting or distributing content related to illegal activities, including child exploitation, hate speech, violence, and terrorism.
- Selling or promoting counterfeit goods, unauthorized pharmaceuticals, or other prohibited products.
1.5 Abuse of Hosting Services
- Excessive use of server resources that disrupts normal server operations.
- Running scripts, applications, or bots that negatively impact other users.
- Engaging in resale of our hosting services without permission or engaging in unauthorized account sharing.
2. Reporting Abuse & Spam
If you believe a Cvahost user is violating this policy, you can report abuse by contacting us at:
- Email: [email protected]
- Phone: +91 9471612109
- Address: Cvagroups Technologies Limited, Patna, Bihar – 800020
When reporting, please provide as much detail as possible, including logs, email headers, URLs, or any supporting evidence.
3. Enforcement & Consequences
Violations of this policy will result in:
- Warning Notices: A formal warning may be issued for minor violations.
- Suspension or Termination: Repeat violations or severe abuse cases may lead to account suspension or permanent termination without refund.
- Legal Action: In cases involving illegal activities, Cvahost reserves the right to cooperate with law enforcement agencies and take legal action.
- Blacklist & Restrictions: Accounts involved in spam activities may be blacklisted, preventing them from using our services in the future.
4. Modifications to This Policy
Cvahost reserves the right to update this policy at any time. Users will be notified of significant changes via email or through our website.
For further information, please contact us at [email protected].